Q & A
No. We have no walk-in storefront. We will be happy to schedule an appointment in advance, but there is no need to come into the shop as we plan all our orders via email and phone
Yes. We also offer cupcakes, hand decorated sugar cookies, cheesecakes, pies, mini pastries and tortes
Yes, we offer gluten free, sugar free, vegan, dairy free and nut free cakes. The pricing structure is different for special diet needs cakes. Please email or call for more information,
Yes. We can replicate any cake from any source. Please be advised that because a different cake designer will be creating the cake, it is not possible for an EXACT replica of the original, but our rendition will be as close as humanly possible.
It goes without saying that cakes are a delicate pastry. They should be kept as cold as possible for as long as possible. Refrigeration up until about an hour prior to the event is optimal. In regards to transportation, a flat, clutter free spot in your vehicle is needed. A person’s lap or car seat is not advised as these options could result in damage to the cake. As we tell our clients, “Just drive like you have a cake in back”. Please be advised that LAKES CAKES IS NOT RESPONSIBLE FOR DAMAGE TO A CAKE OR DESSERT AFTER IT LEAVES OUR PREMISES. We do offer delivery for a charge which is dependent on our availability and destination.
When ordering a special occasion cake, the order must be paid in full in advance of pickup. Without payment, you do not have an order. We accept all major credit cards except American Express for your convenience. Wedding cakes require a signed contract and 25% deposit, with the balance due 2 weeks from the event date.
2 to 3 weeks is recommended, but many times we are able to accommodate your order with shorter notice. Please email or call to check availability. With wedding cakes, it is advised to place your order at least 6 months in advance. Again, we can many times accommodate last minute orders. Just email us or call to check our availability.