Q & A
No. We do not have a walk-in storefront and do not "meet" with clients who wish to place an order. The ordering process has been made very convenient and time saving. Simply email us a cake design photo and number of servings needed and we will provide you with a quote. Placing an order requires payment in full which can be made by calling our business line 248-366-4981 with credit/debit card information. Details of the cake order are easily finalized during your ordering phone call.
Yes. We also offer cupcakes, hand decorated sugar cookies, cheesecakes, pies, mini pastries and tortes
Yes, we offer gluten free, sugar free, vegan, dairy free and nut free cakes. The pricing structure is different for special diet needs cakes. Please email or call for more information. Please be aware that we are not a completely gluten free or nut free bakery. We take all precautions to prevent cross contamination but cannot guarantee that some of our ingredients, such as flour or sugar were not produced in a facility that also produces nuts, or non gluten free products.
Yes. We can replicate any cake from any source. Please be advised that because a different cake designer will be creating the cake, it is not possible for an EXACT replica of the original, but our rendition will be as close as humanly possible.
It goes without saying that cakes are a delicate pastry. They should be kept as cold as possible for as long as possible. Refrigeration up until about an hour prior to the event is optimal. In regards to transportation, a flat, clutter free spot in your vehicle is needed. A person’s lap or car seat is not advised as these options could result in damage to the cake. As we tell our clients, “Just drive like you have a cake in back”. Please be advised that LAKES CAKES IS NOT RESPONSIBLE FOR DAMAGE TO A CAKE OR DESSERT AFTER IT LEAVES OUR PREMISES. We do offer delivery for a charge which is dependent on our availability and destination.
When ordering a special occasion cake, the order must be paid in full in advance of pickup. Without payment, you do not have an order. We accept all major credit cards except American Express for your convenience. Wedding cakes require a signed contract and 25% deposit, with the balance due 2 weeks from the event date.
1 to 3 weeks is recommended, but many times we are able to accommodate your order with shorter notice. Please email or call to check availability. With wedding cakes, it is advised to place your order at least 6 months in advance. Again, we can many times accommodate shorter notice orders. Just email us or call to check our availability.